Your most frequently asked questions...
I sent the guide to my friend and it isn't working.
Where's the attachment?
We're not sending attachments anymore, instead you can access the guide online and print it out from there. You'll receive a daily email from the SportsTV Guide every morning with a link that will take you to your guide. The link will only work for 48 hours, so make sure you're clicking from the most recent email sent.
I didn't get today's email.
Oh no! We send the email every day, but sometimes our email can end up in your promotions folder, or junk folder. Add the SportsTV Guide to your contacts so we always make it directly to your inbox. Still can't find it? Click here.
I sent the guide to my friend but it isn't working.
We're a business, and to keep the SportsTV Guide running, we actually have to charge the people who use it. A single link can only be opened by two computers, so if you're forwarding it to your friends...it's not going to work. But, anyone can try the SportsTV Guide for 30 days free! Click here.
My SportsTV Guide isn't showing anything.
Did you type something into the search bar above the guide? Clear the field and hit enter. Still nothing--try refreshing the page.
My guide is on the wrong day.
You can set the guide to show a single day or several days, under Select Dates click Daily and select Today. You can also have the guide show a custom selection of dates. Click Weekly, then click Choose Dates from the dropdown menu. Your guide won't automatically show today's guide, it saves whatever your guide was last set to. If your guide was set to show "tomorrow's guide" when you last logged in it will continue to show the guide for the following day.
My guide is too long.
If your guide is showing more than one day, you can change it to show programming from a single day. Under Select Dates click Daily and select the schedule from the day you wish to view from the dropdown menu. You can also hide the games broadcast in Spanish. Under Customize Listings, click Settings from the dropdown menu click Channels. Under Disable By Language check Spanish. Don't forget to click Save & Exit.
I want the guide to show only certain sports.
We're working on it! We'll be rolling out a new feature soon that will allow you to hide certain sports like rugby or cricket, whatever you or your guests don't care about that clutters up your guide.
Can it show cable and satellite?
Yes! When you choose your programming provider you can choose two! Go to your guide, click Customize Listings, click Settings, and select Providers from the drop down menu. You can check off up to two program providers. Don't forget to click Save Changes.
It's set for the wrong timezone!
That's an easy fix. Go to your guide and click Settings under Customize Listings. In the drop down menu click Location, make sure your zip code and time zone are correct. Click Step Two, check that your program providers are correct then click Save Changes.