bad reviews

The Daily Rail: Is It a Good Idea to Wittily Rebuke Negative Restaurant Reviewers?

The Daily Rail: Is It a Good Idea to Wittily Rebuke Negative Restaurant Reviewers?

In today’s restaurant news: why you should handle your restaurant’s staff with some compassion, tips for improved restaurant cashflow, handing negative restaurant reviews, and more!

Share

Follow

The Good, the Bad & the Ugly: A Tale of Three Restaurant Experiences

The Good, the Bad & the Ugly: A Tale of Three Restaurant Experiences

Sometimes your restaurant staff will just give bad service. It’s unfortunate, but your restaurant has a chance to bounce back and make good. Here’s how your restaurant can turn a bad guest experience into great customer service.

Share

Follow

5 Tips to Improve Your Restaurant’s Online Brand Reputation

5 Tips to Improve Your Restaurant’s Online Brand Reputation

Your restaurant's reputation is crucial to success. Here are tips to improve your restaurant's online brand reputation & get great reviews.

Share

Follow

Six Tips for Responding to Online Restaurant Reviews

Six Tips for Responding to Online Restaurant Reviews

The majority of Americans look at online reviews before making purchasing decisions -- that includes online restaurant reviews. Restaurant operators should go the extra mile to engage these restaurant reviewers (good & bad). Just use a little extra care.

Share

Follow