Staff

What Restaurant Operators Can Learn from the Starbuck's Race Controversy

What Restaurant Operators Can Learn from the Starbuck's Race Controversy

Here’s how a breakdown in Starbuck’s staff training and disconnect in policies led to the unnecessary arrest of two black guests. Plus, how restaurant operators can improve their restaurant’s training to include racial-bias training.

Share

Follow

INFOGRAPHIC: How Does Your Restaurant's Alcohol Safety Training Program Stack Up?

INFOGRAPHIC: How Does Your Restaurant's Alcohol Safety Training Program Stack Up?

Having an alcohol license is a big deal for restaurants but it's also a big responsibility. Here's how bar & restaurant operators are setting up their restaurant's alcohol safety training program. How do you stack up?

Share

Follow

Why Restaurant Operators Should Be Furious with the Department of Labor

Why Restaurant Operators Should Be Furious with the Department of Labor

The Department of Labor's rollback of an Obama-era tip-pooling policy seemed to quell the no-tipping debatet, but it's been revealed that the DoL withheld an unfavorable report on the impacts of the new policy. Restaurant operators and their staff should be pissed.

Share

Follow

Three Ways to Run Your Restaurant's 'Gamified Suggestive Sales' Program

Three Ways to Run Your Restaurant's 'Gamified Suggestive Sales' Program

Gamification of restaurant sales and suggestive selling programs are a great way for restaurant's to boost their bottom line and reward their staff for it. Here are three ways operators can run their gamified restaurant sales program.

Share

Follow

Watch January's RailTALK and Defend Your Staff, Guests Against Sexual Harassment

Watch January's RailTALK and Defend Your Staff, Guests Against Sexual Harassment

Sexual harassment in the restaurant industry is a serious topic. Our inaugural monthly vlog, RailTALK, will help restaurant operators protect their staff and guests from sexual harassment incidents and how to handle issues that arise.

Share

Follow