Offices tend to be minefields of job politics and drama and, sadly, the restaurant industry isn't immune from the pettiness and personality clashes. And when things get bad, it's easy for all of us to follow into the same trappings and crappy behavior.
Here are 12 things you shouldn't say at work and some more diplomatic ways of putting it to get things done.
Smith, J. (2013). 13 Things You Should Never Say At Work. forbes.com
Reardon, M. (2014). Four Tips to End “We’ve Always Done It That Way”. npengage.com
Rodionova, Z. (2015). 11 things you shouldn’t say at work. independent.co.uk
Gillett, R. & Smith, J. (2016). 19 things you should never say…. businessinsider.com
Smith, J. & Gillett, R. (2016). 32 things you should never say…. businessinsider.com
Martin, E. (2014). 11 Things You Should Never Say At Work. inc.com
Patterson, K. et al. (2012). Crucial Conversations. New York: McGraw Hill.
Grandinetti, M. (2016). Change Your Job? Or Change Your Perspective? abovethelaw.com
Myers, J. (2012). Building dialogue in the workplace. theglobeandmail.com