OPERATIONS: 35 Reasons Why Restaurants Fail and How to Overcome Them [Presented by Orderly]
Running a restaurant is hard. Which explains why the restaurant failure rate stays so high. So we've taken the time to outline 35 ways restaurants fail, and provide you with ways to keep your business out of that pack. Don't ignore the signs that your restaurant is failing - stay successful with the right tools.
DID YOU KNOWS…
beIN be Dropped
DirecTV and U-Verse are the latest pay-TV providers to drop beIN Sports. beIN Sports primary focuses on soccer and has expanded its repertoire to include Conference USA matchups in a variety of sports. As soccer rights become more dispersed it’s becoming tougher for beIN Sports to compete. They were recently dropped by Comcast and Verizon Fios earlier this month. But if you typically show games from beIN Sports take note if any of your providers still will be showing the station’s programming.
Debt Sentence
The following infographic shows how U.S. higher education has turned into a "debt sentence" for millions of American students with the amount owed continuing to snowball. Back in 2006, outstanding student loans stood at $480 billion and that has now ballooned to $1.53 trillion, according to the Federal Reserve. The reasons behind the growing debt mountain are multiple and complex but are likely to include increases in the cost of tuition, less students completing their degrees as well as the impact from the recent financial crisis. And this comes on the heels of Seth Fortman, a student loan ombudsman at the CFPB, laying into acting director Mick Mulvaney for having “abandoned [his] duty” to protect students.
Low Trust in Social Media Companies
After suffering the biggest single-day market cap loss of any U.S. company in late July, Facebook's share price has yet to recover. Perhaps more importantly however, the company needs to find a way to regain the trust of the public. After all, if people are no longer willing to share information on Facebook, the company’s entire business model is broken. According to a recent survey conducted by Hub Entertainment Research, 49% of U.S. consumers are not very or not at all confident that Facebook will keep their data secure. As the following chart illustrates, the Cambridge Analytica scandal appears to have eroded trust in social media companies in general as well especially compared to other companies and institutions.
CHEW & SCREW-ED YOURSELF
Why it matters to you: LA’s been dealing with a professional dine & dasher. How should you?
Everyone knows of, has seen, or has dealt with someone dining & dashing in either their establishment or one they worked in at some point. What an awful thing for a guest to do to a restaurant. Gross. Well the dine-&-dash dater in Los Angeles county was finally apprehended and is being charged with 10 felony counts, including extortion and grand theft.
The back story is that he would take women on dates, rack up a massive bill, and then run out leaving his dates to pay for it. That makes the whole story even more grotesque. And as tempting as it is to run the person down and beat the living sh** out of them, we should never chase these people down just in case they decide to get violent when backed into a corner. A tab getting paid it is never worth anyone’s safety.
So let’s say it was a busy night and they got away scot-free without leaving an unsuspecting date behind, then what? Assuming you don’t have a bouncer or some other security, we’d turn our attention to security footage we’d hope you have. If you do have a camera system (after the police have been called) check the cameras and see if you have them on any footage. If so that will be a great step towards catching them. There is no great move to recoup your losses as a restaurant after this happens. In fact, there is none. We’d just say our two tips are to not hold your server accountable and don’t let anyone risk their safety for a couple bucks. Your team is more important than that.
[Source: LA.Eater]
(FINALLY) TIMES THEY ARE A-CHANGIN’
Why it matters to you: The craft beer world is starting to experience some diversity and we’re here for it.
A couple of Saturdays ago in Pittsburgh, the country’s first black beer festival took place. This event showcased brewers and breweries of color that explicitly sought to promote their beers to a black drinking populace that has historically been excluded by the very white-male dominated industry. In an industry that aims for the beard having, beanie barely on the head, and flannel shirt crowd,these brewers sought to show the world that isn’t the case across the board. Weeks before that, Fort Lauderdale hosted the 2nd annual FEMALE BREW FESTwhich celebrated women in the industry and highlighted women who brew beer, are beer experts, and their brands they’ve established. Interestingly enough, beer brewing used to be considered women’s work– until it became commercialized. These events have been great for all involved.
While is it utterly troubling that diversity in the industry has taken this long, we love seeing it and hope for more and more in the future. We must hold the door open for inclusion and leave no demographic behind. We’ll leave you with a quote from Day Bracey (a comedian) from the day of the first all-black beer festival as it shines a light into how many feel:
“I love craft beer, and I’m in breweries all the time,” Bracey said. “I know a lot of people in there—and you know what? It’s still not comfortable for me…. These are all-white crowds. I may seem comfortable, I do a great job, but I’m not comfortable. I’m always on edge slightly. And that’s a hard mindset for a community to break out of. You can die going into the wrong place.”
Really makes us think of what we could do better, be it in the restaurant or brewery or bar to be more inclusive to all types of folks.
[Source: Munchies]
