This is how you lose a customer for life.
The bartender says you’re fat, well I ain’t down with that [Photo]
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Learn how to create outdoor dining spaces that draw more guests with tips on timing, layout, weather-proofing, ambiance, and marketing.
Restaurants are uniquely positioned to expand into new channels that strengthen the brand while unlocking fresh opportunities for growth. With the right strategy, revenue diversification can enhance stability and deepen customer loyalty.
In an industry that faces rising operational costs and increasing competition, cultivating local brand loyalty is one of the most reliable ways for restaurants and bars to strengthen their position and thrive over time.
Discover smart ways restaurants grow through smart partnership opportunities that boost efficiency, loyalty, and long-term success.
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One Starbucks barista went the extra mile for a customer after she taught herself sign language to improve his experience.
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Viral online publicity is great when it's positive, but it can come at a price. Learn how to stay on top of the conversation and drive it in your favor.
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Here's something to tell your bar patrons next time they visit: They're more likely to live healthier and happier lives if they're regulars.
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A Colorado lawmaker wants restaurants to post a notice on their doors if they don't provide their workers with at least five paid sick days.
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There is an established trend in today’s restaurant world called “Farm to Table” and it’s here to stay. But you run a “real” restaurant, not one of these hoity toity joints that tells you the chicken’s diet, weight, birthday and even its name. So, why do you care where your food comes from? Simple: Becuase your guests do!
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Ever wonder what drives guests to go to specific restaurants, like sports bars? The #1 reason people turn out to sports bars is pretty simple: to watch sports! Question is, are you giving the best experience to your customers so they keep coming back?
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