The first step to fixing any mistake is admitting you have one. Restaurant managers need to admit to themselves that their service is subpar when business is slow.
Why your restaurant sucks when it’s slow and it’s your fault!
Share
Follow
Court: Serial 'dine-and-dash' thief banned from restaurants
A UK court has ordered a serial dine-and-dasher from eating at any further sit-down restaurants after admitting to racking up huge tabs and not paying.
Share
Follow
Our readers respond: A ‘not so happy hour’ my ass!
Last week we published a piece entitled 'A Not So Happy Hour.' One of our readers wrote a thought provoking retort. Here it is in it's entirety.
Share
Follow
A 'not so happy' Happy Hour
In situations like this people can either do what’s easy (simply following the rules to the letter) or make a decision for the good of their business (and do right by their customer).
Share
Follow
'Hoods down, pants up': Is this restaurant sign racist?
A hibachi-style restaurant is under fire for their sign with racial undertones, but not everyone is displeased by the measure.
Share
Follow
Does this pair with white wine? Diner finds a rare purple pearl worth $600 in her dinner
Share
Follow
The bartender says you’re fat, well I ain’t down with that [Photo]
![The bartender says you’re fat, well I ain’t down with that [Photo]](https://images.squarespace-cdn.com/content/v1/56a2785c69a91af45e06a188/1456841723751-RYRV2FRJCS7DY1P4DDRJ/image-asset.jpeg)
Share
Follow
Starbucks barista learns sign language for deaf customer [Photo]
![Starbucks barista learns sign language for deaf customer [Photo]](https://images.squarespace-cdn.com/content/v1/56a2785c69a91af45e06a188/1456337038353-DZJ5RCKSZSX6KYH5UHTA/image-asset.jpeg)
One Starbucks barista went the extra mile for a customer after she taught herself sign language to improve his experience.
Share
Follow
Inexcusable. Waiter posts guest’s topless cellphone photo
Share
Follow
The price of 'free' exposure for restaurants
Viral online publicity is great when it's positive, but it can come at a price. Learn how to stay on top of the conversation and drive it in your favor.
Share
Follow
