Guest management

The New Restaurant Management Paradigm: The Caring & Feeling of Millennials and Gen Zers

The New Restaurant Management Paradigm: The Caring & Feeling of Millennials and Gen Zers

We take a look at the Deloitte Global Millennials & Gen Z survey and analyze it for what it means for the future of the restaurant industry. Spoiler: a new restaurant management paradigm is beginning.

Share

Follow

The Daily Rail: Lack of Civility is Rotting Away the Restaurant Industry

The Daily Rail: Lack of Civility is Rotting Away the Restaurant Industry

In today’s restaurant news: how sports-themed restaurants can start new fan club chapters to bring in new guests, how a lack of decency is killing the restaurant industry, and ways to combat the oversaturation of the restaurant industry.

Share

Follow

The #1 Question Restaurants Need to Answer Before Attracting New Guests

The #1 Question Restaurants Need to Answer Before Attracting New Guests

Most restaurant operators don’t market well. They simple scream about their specials and prices to no one listening. Nick Fosberg of Bar Restaurant Success goes over the most important questions restaurant operators need to answer if they want to attract new guests.

Share

Follow

How to Encourage Guests to Write the Perfect Restaurant Review

How to Encourage Guests to Write the Perfect Restaurant Review

More than 90% of people make buying decisions based on online reviews. Here are five tips for convince restaurant guests to leave the perfect online restaurant review.

Share

Follow

The Daily Rail: Two Plant-Based Food Trends Restaurants Should Know

The Daily Rail: Two Plant-Based Food Trends Restaurants Should Know

In today’s restaurant news: what The Woods lawsuit can tell operators about safe alcohol training, the NRA measures the health of the restaurant industry, even meat-eaters want plant-based meat options, and more!

Share

Follow

What ‘The Woods’ Lawsuit Can Teach Restaurant Operators About Safe Alcohol Training

What ‘The Woods’ Lawsuit Can Teach Restaurant Operators About Safe Alcohol Training

The lawsuit against Tiger Woods and The Woods Jupiter is a stark reminder to bar & restaurant owners why it’s important that their staff is safe alcohol training certified from programs like 2Cool Server Training.

Share

Follow