Restaurant guests hate walking into a place and hoping that the waitlist is manageable. It's stressful for both the guest and the restaurant's staff. But there's a better way.
Don’t Force Guests to Play the Restaurant Waiting Game
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Building a strong restaurant brand goes beyond the logo. It also includes how your staff interacts with guests, your value and mission, and more.
The rise of urban dining and small-format restaurants means operators have less space to utilize. Here are tips for building a world-class compact kitchen are your restaurant.
Learn all about leveraging local partnerships to expand your reach and grow your business through collaboration and community impact.
In President Trump’s “One Big Beautiful Bill Act” is a “no tax on tips” provision. However, the rule isn’t as clear cut as the restaurant industry would like. Here’s what counts and what doesn’t.
Restaurant guests hate walking into a place and hoping that the waitlist is manageable. It's stressful for both the guest and the restaurant's staff. But there's a better way.
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Some restaurants see a spike in sales over the holiday season whereas some see the opposite. One thing that’s hard to ignore and can help bring people to your establishment are the holiday-themed decorations. Here are some restaurants with their holiday décor on full blast. You decide who wins!
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Do you know your restaurant's customer life value? Do you even know what that is? It's an important number to identify because it should factor into how much you’re willing to spend to acquire new customers. Use our calculator to get your number.
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On-demand/online restaurant ordering systems are great and easy ways for restaurants to boost sales. But they take special care to give your guests the best possible experience.
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Guest reservations are bad for restaurants. Not only is the restaurant taking a huge financial risk by reserving a table, they're also creating two classes of guest -- which kills the restaurant guest experience.
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In today's restaurant-inspired news: MLB nixes home field advantage, Spotify steps up their troll game, Dallas bars may get an earlier last call and why you should consider your guests ordering food via app.
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Since Donald Trump won the US Presidential election, there have been a rash of violence in Trump's name across the country. Some of which are happening right in restaurants.
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The restaurant industry has been called out for how we handle automatic gratuities. We offer you five methods of ensuring a guest is never surprised by an automatic service charge ever again.
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Do you know how your guests are searching for your restaurant? Here are the seven most common ways diners search for restaurants and which apps/sites they're most likely to use. Are you on them?
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A restaurant’s success depends on the guest experience. In order to create the ideal guest experience, however, restaurants must engage with their guests by using a customer feedback strategy that includes online reviews.
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