Regulars

Go the Distance: Long-Term Success in an Industry Set Up for Failure

Go the Distance: Long-Term Success in an Industry Set Up for Failure

90% of independent restaurants fail in the first year and the rest barely make it five years. That’s why what Trina’s Starlite Lounge has been able to accomplish is so remarkable. Here’s what you can learn from them.

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5 Ways Restaurant Owners Can Turn Their Guests into Regulars

5 Ways Restaurant Owners Can Turn Their Guests into Regulars

About 20% of existing restaurant guests generate 80% of its future revenue. That’s why restaurants need to focus their marketing efforts at turning their guests into regulars.

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The Daily Rail: DC Phases Out Sub-Minimum Wage for Tipped Workers

The Daily Rail: DC Phases Out Sub-Minimum Wage for Tipped Workers

In today’s restaurant news: how bars and restaurants can win the Tour de France, more on the World Cup, DC phases out sub-minimum wage for tipped workers, and more!

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The Daily Rail: Are Chip Cards Killing Off Signed Receipts?

The Daily Rail: Are Chip Cards Killing Off Signed Receipts?

In today's restaurant news: getting local groups to become your regulars, how coffee and marijuana affect your brain, chip cards vs signed receipts, and more!

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How to Get Local Groups to Become Your Restaurant's Regulars

How to Get Local Groups to Become Your Restaurant's Regulars

Guest regulars are the Holy Grail for restaurants but they're not always easy to come by. Restaurant operators & marketers could win more restaurant regulars by being proactive and hunting down local social groups in their areas.

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Customer Lifetime Value: What’s a Guest Worth to You?

Customer Lifetime Value: What’s a Guest Worth to You?

Do you know your restaurant's customer life value? Do you even know what that is? It's an important number to identify because it should factor into how much you’re willing to spend to acquire new customers. Use our calculator to get your number.

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The Daily Rail: The Regular Advantage

The Daily Rail: The Regular Advantage

In today's restaurant inspired news: The Farm-to-Table phenomenon explained in under 60 seconds, why you should start selling hard cider, if you aren't already and the DEA has yet again cracked down on something that's actually helping people. 

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