restaurant reputation

How Restaurant Owners Can Effectively Respond to Negative Reviews Online

How Restaurant Owners Can Effectively Respond to Negative Reviews Online

Even the best restaurants can get a few negative reviews. How you respond to them is what makes the difference — and you should respond to them. Here are tips for how restaurants can best respond to bad reviews.

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How Restaurant & Bar Owners Should Respond to Bad Reviews

How Restaurant & Bar Owners Should Respond to Bad Reviews

We go over the importance of responding to bad reviews, the steps restaurant and bar owners should take, and a real example of a restaurant owner’s response.

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How Restaurant Teams Can Show Gratitude in an Age of Social Distancing

How Restaurant Teams Can Show Gratitude in an Age of Social Distancing

COVID-19 has made it challenging for restaurant teams to fully connect with their guests. But it’s not impossible and, in fact, being able to connect with your customers may be even more important now. Here are a few ways to build that connection.

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How AI Can Help Optimize a Restaurant’s Reputation Management

How AI Can Help Optimize a Restaurant’s Reputation Management

With AI tools and chat bots, you can build a high reputation by quickly resolving customer complaints thus earning their trust, and reducing futile human effort.

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