Andrew I Jaffee

March 18, 2016

Business, Customers, Marketing

Our readers respond: A ‘not so happy hour’ my ass!

Andrew I Jaffee

March 18, 2016

Business, Customers, Marketing

Our readers respond: A ‘not so happy hour’ my ass!

Last week we published a piece entitled 'A Not So Happy Hour.' One of our readers wrote a thought provoking retort. Here it is in it's entirety.

Andrew I Jaffee

March 17, 2016

Business, Marketing

Is your restaurant mobile ready? [Slideshow]

Andrew I Jaffee

March 17, 2016

Business, Marketing

Is your restaurant mobile ready? [Slideshow]

It's important to make sure your digital presence and brand is clear and consistent among all channels and that they're optimized for mobile consumption.

David Weinfeld

March 16, 2016

Marketing, Business

What?! A lynching photograph as restaurant decoration?

David Weinfeld

March 16, 2016

Marketing, Business

What?! A lynching photograph as restaurant decoration?

Joe's Crab Shack is in hot water after using a photo of a lynching as part of their décor. Yikes.

Daily Rail Staff

March 15, 2016

Business, Marketing

Star[bucks] Italy: What it means to you

Daily Rail Staff

March 15, 2016

Business, Marketing

Starbucks opening up shop in Italy may sound like business suicide, but how they'll standout from hundreds of years of tradition is simple -- they'll give 'em an entirely different customer experience.

David Weinfeld

March 8, 2016

Customers, Marketing

The bartender says you’re fat, well I ain’t down with that [Photo]

David Weinfeld

March 8, 2016

Customers, Marketing

The bartender says you’re fat, well I ain’t down with that [Photo]

This is how you lose a customer for life.

Justin Aucoin

February 29, 2016

Marketing

Man eats at 46 McDonald's in a single day and survives. McGross!

Justin Aucoin

February 29, 2016

Marketing

Man eats at 46 McDonald's in a single day and survives. McGross!

This McMaratahon and the Beyonce Red Lobster bump are two great cases studies on why restaurants need to get on top of the Internet conversation when they're the topic.

Justin Aucoin

February 26, 2016

Training, Marketing

Four lessons from Snoop Dogg's restaurant training videos

Justin Aucoin

February 26, 2016

Training, Marketing

Four lessons from Snoop Dogg's restaurant training videos

Just because you can't afford Snoop Dogg to train your staff, doesn't mean you can't learn from him.

Justin Aucoin

February 17, 2016

Marketing, Business, Technology

Yelp 'LIVES' program expands, displaying health inspection scores in more cities

Justin Aucoin

February 17, 2016

Marketing, Business, Technology

Yelp 'LIVES' program expands, displaying health inspection scores in more cities

More cities have recently joined Yelp's LIVES program, which displays health inspection scores and violations alongside user reviews.

Justin Aucoin

February 12, 2016

Business, Marketing

Beyonce might 'take your ass to Red Lobster' but will you get lobster meat there?

Justin Aucoin

February 12, 2016

Business, Marketing

Beyonce might 'take your ass to Red Lobster' but will you get lobster meat there?

Spoiler: ¯\_(ツ)_/¯,

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