Restaurants that want to beat out the competition need to focus on the guest experience to adjust and cater to shifting customer demands.
Learn to handle excess inventory when downsizing a restaurant space with smart strategies to reduce waste and free up kitchen space.
Discover five proven restaurant systems, from POS to scheduling and inventory, that streamline order flow, staffing, and guest experience for smoother service.
Discover the biggest hidden energy wasters in your restaurant and ways to limit energy waste. Consider the importance of sustainability in restaurants.
Restaurants sometimes live and die by online reviews. Many times the reviews are legit, but sometimes they're just so off the mark they're humorous. Here are the best responses to one-star restaurant reviews.
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Restaurant guests hate walking into a place and hoping that the waitlist is manageable. It's stressful for both the guest and the restaurant's staff. But there's a better way.
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Some restaurants see a spike in sales over the holiday season whereas some see the opposite. One thing that’s hard to ignore and can help bring people to your establishment are the holiday-themed decorations. Here are some restaurants with their holiday décor on full blast. You decide who wins!
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Do you know your restaurant's customer life value? Do you even know what that is? It's an important number to identify because it should factor into how much you’re willing to spend to acquire new customers. Use our calculator to get your number.
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On-demand/online restaurant ordering systems are great and easy ways for restaurants to boost sales. But they take special care to give your guests the best possible experience.
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Guest reservations are bad for restaurants. Not only is the restaurant taking a huge financial risk by reserving a table, they're also creating two classes of guest -- which kills the restaurant guest experience.
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In today's restaurant-inspired news: MLB nixes home field advantage, Spotify steps up their troll game, Dallas bars may get an earlier last call and why you should consider your guests ordering food via app.
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Since Donald Trump won the US Presidential election, there have been a rash of violence in Trump's name across the country. Some of which are happening right in restaurants.
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The restaurant industry has been called out for how we handle automatic gratuities. We offer you five methods of ensuring a guest is never surprised by an automatic service charge ever again.
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Do you know how your guests are searching for your restaurant? Here are the seven most common ways diners search for restaurants and which apps/sites they're most likely to use. Are you on them?
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